Sweat AI Terms of Service

1. Who we are

Sweat AI (“Sweat AI”, “we”) provides managed onboarding, fraud and due-diligence operations for businesses, and operates Check, a merchant due-diligence service, at check.getsweat.ai. These Terms govern your access to and use of the Sweat AI website, application, APIs, and related services (the “Service”). Where you and Sweat AI have signed an order form or services agreement, that agreement controls over these Terms for the services it covers.

2. Accounts

You must be authorized to bind the business you sign up on behalf of. You are responsible for the activity on your account and for keeping credentials (passwords, API keys, OAuth tokens) secure. Notify us at [email protected] if you suspect unauthorized access.

3. What the Service does

Managed operations. Under an agreement with you, our analysts, supported by AI tools, work the review queue you assign to us — for example business onboarding (KYB), fraud, or due-diligence cases — and return completed reviews with the evidence they rest on.

Check. You submit a business (a “subject”) and a question. The Service researches publicly available sources, captures what it finds, screens the subject name against published sanctions and watchlists, and returns an evidence packet: claims bound to the specific sources they rest on, the limits of each source, and the questions it could not answer.

The Service reports evidence. It does not approve, decline, onboard, or terminate anyone, and it does not make or recommend a final decision about any person or business. A screening result records what a named list contained on the date it was read; it is not a determination that a subject is sanctioned, nor a clearance that it is not. Every decision, and every adverse action, remains yours and requires your own judgment.

4. Your content and data

You retain ownership of the documents, customer data, and other content you provide or connect to the Service (“Customer Data”). You grant Sweat AI a limited license to process Customer Data solely to operate and improve the Service for you. We do not sell Customer Data and do not use Customer Data to train third-party models. Our handling of personal data is described in the Privacy Policy.

5. Acceptable use

You agree not to use the Service to:

• Take adverse action against an individual consumer — including decisions about credit, insurance, employment, housing, or tenancy — on the basis of Service output. The Service is not a consumer reporting agency and its output is not a consumer report under the Fair Credit Reporting Act or any comparable law.
• Treat the Service’s output as a sanctions, watchlist, or regulatory clearance, or as a substitute for the screening and recordkeeping your own obligations require.
• Investigate a private individual where you have no legitimate business relationship or lawful basis, or use the Service for harassment, stalking, or profiling prohibited by law.
• Submit content that violates applicable law, or impersonate another person or business.
• Reverse engineer, resell, or re-host the Service except as expressly permitted.

6. Sources and third parties

The Service reads publicly available sources — company registries, regulators and courts, published sanctions and watchlists, the subject’s own website, and independent reporting. Those publishers set their own terms, accuracy and update schedules, and we do not control them. A record we capture is evidence of what that source published at the moment of capture, and nothing more.

Where you connect an account of your own or supply documents, we process them only for the case you supply them for, and revoking access from your side stops ours.

7. Fees

Usage is metered in credits. One credit is one search that produced a result. A search that returns nothing — no established finding, no completed screen, no recorded contradiction — is not charged. Beta accounts receive a free credit allowance and are not billed. Where paid plans apply, they are billed on the cadence and at the rates stated at the time of subscription, and taxes, if any, are your responsibility unless stated otherwise.

8. Termination

You may stop using the Service at any time and request deletion of your account by emailing [email protected]. We may suspend or terminate access for material breach of these Terms or if required by law. On termination, we delete associated data per the Data Deletion page.

9. Disclaimer

The Service is provided “as is” without warranties of any kind. Sweat AI does not guarantee that research, analysis or AI-assisted output is complete, accurate, or error-free. Findings are evidence for your review, not decisions made on your behalf.

10. Limitation of liability

To the maximum extent permitted by law, Sweat AI’s aggregate liability arising out of or relating to the Service is limited to the fees you paid to Sweat AI in the twelve months preceding the claim. Sweat AI is not liable for indirect, incidental, or consequential damages.

11. Changes to these Terms

We may update these Terms from time to time. If we make material changes we will notify active accounts by email or in-app notice at least 14 days before they take effect.

12. Contact

Sweat AI · [email protected]